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Case Study - Bespoke conveyor system installed for 5-star hotel


InterContinental London Park Lane, a stunning 5-star hotel based in London, required a conveyor system that was able to handle in the region 3000 items in their uniform room, whilst generating more available space to allow for the sorting of garments.


Jason Alexander from Renzacci UK visited the client’s site to undertake an initial site survey, concluding that InterContinental required a bespoke Metalprogetti conveyor system, due to the available space and ceiling height of the room.

In response, Metalprogetti was able to redesign the motor control system of their conveyor solution in order to meet their requirements.


Following installation, the new system is able to handle more than 3000 uniforms and has significantly increased the overall capacity of the uniform room. It was also important to InterContinental that the new facility reduced the amount of time staff were spending looking for their uniforms. With this in mind, Metalprogetti implemented a delivery point on the conveying system, making it easier for staff members to access their uniform quickly and efficiently.

Options for these conveyors range from fully-automated delivery systems using Staff ID cards, to simple storage conveyors, all of which increase productivity.


Adam Smith, Director of Engineering at InterContinental Hotels Group, comments:“I can’t speak highly enough about our experience of Renzacci UK. The service was quick and efficient, the communication was impeccable and the team that arrived on site to install the machinery were incredibly professional. We ordered a Uniform Conveyor and the whole process was smooth and stress-free. The installation took place over a couple of days, which was a lot shorter than we were expecting. As a result, contractors working on the next phase of the project were able to start their work sooner than expected, and the project was completed ahead of schedule, reducing disruption at the hotel.

The conveyor system itself is extremely robust and works incredibly well, especially considering the volume of garments we have on the carousel. We and the whole IHG family very much look forward to working with Renzacci UK in the future. If you’re looking for a friendly and professional supplier with high-quality machinery, look no further than Renzacci UK. Without a doubt, we would recommend them to anyone.”

Jason said: “We managed the installation from start to finish and the client is delighted with the result. It was a tricky project in terms of the space available for the system, but we were able to develop a bespoke solution that met all of InterContinental’s needs.”

Do you require a bespoke conveyor system for your facility? Contact Renzacci UK on 020 8419 1521.

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