About Renzacci UK Plc
Aims and principles
It's simple! We believe that Renzacci UK means 'The Best!'. Our customers and the relationships we build are at the forefront of our business. We are committed to the provision of high quality, competitively priced products, whilst ensuring that customers are supported with a professional, reliable in house, customer service and a technical support team, which is second to none!
We offer a personal service to each and every customer, which is focused on YOUR needs and YOUR requirements. At Renzacci UK we not only understand our products but take pride in taking the time understand our customers needs. Renzacci UK were the first in the industry to develop a dedicated in-house service and technical support structure, to offer free telephone support, to computerise our operations, and ask our customers what kind of products and services they want. We are committed to provide this outstanding level of service as our basic standard practice now and for the foreseeable future. This customer focus and level of service goes some way to explaining why we have the largest market share within our industry.
The History of Renzacci UK
Renzacci UK was established in 1972 and quickly grew to be one of the UK's foremost suppliers of drycleaning, finishing and laundry equipment.
A major part of this success is due to the founder and Chairman, George Alexander. His background as the owner of a chain of retail drycleaning shops and laundries meant that he understood what customers wanted.
"Drycleaners and launders wanted excellent equipment, coupled with a quick, efficient service and reliable after sales back up. And they wanted assurances that when they purchased an item of machinery, it was the beginning of a lasting partnership between supplier and client. "
In Renzacci UK, they found a supplier with a hands-on experience and a service and operating philosophy based on fulfilling the needs of the customer, from independent drycleaning shops to the large multinational companies. Renzacci UK was incorporated as a public limited company (PLC) in 1995 and since then, Renzacci UK Plc has gone from strength to strength.
From the very beginning a relationship was forged with the internationally acclaimed manufacturers Renzacci Spa and Pony Spa and these relationships continue to the present day, with Renzacci UK Plc being the sole UK distributor for these leading equipment manufacturers. Renzacci UK Plc also holds the Master Distributorship of Aeroqual Gas Monitoring equipment and is the main distributors for Hawo packaging equipment and Metalprogetti Spa garment conveyors.
The company's commitment to equipment excellence and enhanced customer service is underlined by a continuing programme of capital investment and Renzacci UK Plc is now the oldest independently owned supplier of drycleaning equipment in the UK.
Renzacci UK Plc is a Member of the TSA (Textile Services Association) and SLEAT(Society of Laundry Engineers and Allies Trades) and Managing Director, Jason Alexander sits on the SLEAT Council and is Chairman of the Drycleaning Sector Committee as well as being a member of the TSA Retail Services Committee, a Liveryman of the Worshipful Company of Launderers and a Freeman of the City of London.