Renzacci UK offers a technical support that is second to none. We have fully integrated our computer systems, which allow us to have all your details at our finger tips. This ranges from your contact details to which machines you have, their serial numbers, when they were commissioned and what maintenance has been carried out. This allows us to help answer your questions quickly, easily and with confidence.
By choosing Renzacci you get a company that care and continue to look after and support you in the future. It is a very important consideration to ensure that the company that you buy your equipment from has the parts and customer service to support you after the initial sale. Your equipment is the backbone of your business and down time will cost you money.
Renzacci offers a full installation service for all of the machines it distributes. We can offer you a free site survey and advise you as to the best equipment you need for both your site and your budget. Installations will vary from location to location, but if you are looking for the best installation materials look on further, as Renzacci has the know-how and the experience to help you avoid any common pitfalls.
We use state of the art Computer aided design packages to help you plan your perfect layout. We can ensure you get the most out of the space available ensuring that it is both practical and efficient. Again our years of experience will be at your disposal and we can help plan the installation of your equipment to ensure everything goes to plan.
Free Telephone Help Service
Renzacci prides itself on our FREE telephone helpline. This allows you to contact the office and speak to either the Technical Manager or an engineer directly. Between them they have a wealth of information and can normally help you to sort your problem out without needing to call an engineer out. Our number is not set at a premium or national tariff as we do not believe that your emergency should incur additional charges. You can go to our TIPS AND HINTS page to see '10 of the most common problems' and how to deal with them.